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Timurzieva A.B.

N.A. Semashko National Research Institute of Public Health

Grishina N.K.

N.A. Semashko National Research Institute of Public Health;
A.I. Burnazyan Federal Medical Biophysical Center

Lindenbraten A.L.

N.A. Semashko National Research Institute of Public Health

Effective physician-patient interaction during work-up and treatment (sociological survey results)

Authors:

Timurzieva A.B., Grishina N.K., Lindenbraten A.L.

More about the authors

Journal: Russian Journal of Preventive Medicine. 2022;25(10): 23‑28

DOI: 10.17116/profmed20222510123

Read: 1442 times

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Table of contents

EFFECTIVE PHYSICIAN-PATIENT INTERACTION DURING WORK-UP AND TREATMENT (SOCIOLOGICAL SURVEY RESULTS)
EFFECTIVE PHYSICIAN-PATIENT INTERACTION DURING WORK-UP AND TREATMENT (SOCIOLOGICAL SURVEY RESULTS)

To cite this article:

Timurzieva AB, Grishina NK, Lindenbraten AL. Effective physician-patient interaction during work-up and treatment (sociological survey results). Russian Journal of Preventive Medicine. 2022;25(10):23‑28. (In Russ.)
https://doi.org/10.17116/profmed20222510123

Подписка 2026 Профилактическая медицина (Russian Journal of Preventive Medicine)
МСФ на ЯМ
Использование инфографики авторами научных работ
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Abstract:

The problem of healthcare professionals’ satisfaction with various aspects of professional activity is of current interest. This aspect is affected by many factors during the treatment and diagnosis.

OBJECTIVE

To study healthcare professionals’ satisfaction with various aspects of their professional activity as one of the key indicators of effective interaction between a doctor and a patient in the treatment and diagnostic process, to reveal factors, influencing this parameter.

MATERIAL AND METHODS

The study used a sociological method — a questionnaire survey of physicians. The results were processed according to the generally accepted methodology.

RESULTS

Among the surveyed doctors, women accounted for 52.0% and men 48.0%; 37.5% of respondents worked only in a public medical organization and 29.2% in a private medical organization. One out of three doctors (33.3%) combined work in public and private medical organizations because they were not fully satisfied with the working conditions in one medical organization. Respondents reported the following factors negatively affecting the doctor’s work: increased workload (43.5% of respondents), low wages (39.1% of respondents), the impossibility of professional development (39.1% of respondents), lack of incentives for excessive workload, and special professional merits (34.8% of respondents), unfavorable working conditions (34.8% of respondents).

CONCLUSION

The satisfaction of doctors with various aspects of their professional activity is at a rather low level. Given the presence of factors that may have a negative impact on the quality of care, level of satisfaction, patient compliance, and the treatment and diagnostic process as a whole, it is necessary to develop measures to improve the level of satisfaction of healthcare professionals in various components of their professional activities.

Keywords:

satisfaction
therapeutic and diagnostic process
professional activity
doctor-patient interaction
emotional burnout

Authors:

Timurzieva A.B.

N.A. Semashko National Research Institute of Public Health

Grishina N.K.

N.A. Semashko National Research Institute of Public Health;
A.I. Burnazyan Federal Medical Biophysical Center

Lindenbraten A.L.

N.A. Semashko National Research Institute of Public Health

Received:

25.04.2022

Accepted:

12.07.2022

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