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Privacy Policy regarding personal data


1.1 The following terms are used in this Privacy Policy:

1.1.1. "Site Administration" - authorized employees to manage the site, who organize and (or) carry out the processing of personal data, as well as determines the purpose of processing of personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. "Personal data" means any information relating to a directly or indirectly identified or identifiable individual (personal data subject).

1.1.3 "Processing of personal data" means any action (operation) or a set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a mandatory requirement for the Operator or other person who obtained access to personal data to prevent its dissemination without the consent of the subject of personal data or availability of other legal grounds.

1.1.5. "User of the site" - a person who has access to the Site through the Internet and uses it.


2.1 The use of the website by the User means consent to this Privacy Policy and the terms of processing of the User's personal data.

2.2 In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.

2.3 Website Administration does not verify the accuracy of personal data provided by the User site


3.1 This Privacy Policy establishes the obligations of the Administration of the site for nondisclosure and protection of personal data, which the User provides at the request of the Administration of the site at the registration on the site, when using any services of the site, including feedback forms, etc., as well as when ordering services.

3.2 Personal data allowed to be processed under this Privacy Policy is provided by the User by filling out the registration form on the website

3.2.1. last name, first name, patronymic of the User;

3.2.2. contact phone number of the User;

3.2.3. e-mail address (e-mail);

3.2.4. mailing address for delivery of orders


4.1 The Administration of the website can use the User's personal data for the following purposes:

4.1.1 Identification of the User, registered on the site, to register for medical services online.

4.1.2 Providing the User with access to personalized resources of the Site (personal account).

4.1.3 Establishment of feedback with the User, including sending notices, requests regarding the use of the Site, the provision of services, processing of requests and applications from the User.

4.1.4 Providing to the User with his consent, updates of services, special offers, information about prices, newsletters and other information.

4.1.5. advertising activities with the User's consent.


5.1 Processing of personal data of the User is carried out without limitation of time, in any lawful way, including in information systems of personal data with or without the use of means of automation.

5.2 Personal data of the User may be transferred to the authorized state bodies of the Russian Federation only on the grounds and in the manner prescribed by the legislation of the Russian Federation.

5.3 If personal data is lost or disclosed, the Site Administration informs the User about the loss or disclosure of personal data.

5.4 The Site Administration takes the necessary organizational and technical measures to protect personal information of the User from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.


6.1 The User shall:

6.1.1 Provide information about personal data necessary to use the site

6.1.2 Update, supplement the provided information on personal data in case of changes in this information.

6.2 The site administration is obliged to:

6.2.1 Use the received information only for the purposes specified in clause 4 of this Privacy Policy.

6.2.2 Keep confidential information secret, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish, or disclose in any other possible ways the transferred personal data of the User, except for paragraphs. 5.2. of this Privacy Policy.

6.2.3 Take precautions to protect the confidentiality of personal data of the User in accordance with the procedure generally used for the protection of such information in the existing business turnover.

6.2.4 To block personal data relating to the relevant User, from the moment of application or request of the User or its legal representative or authorized body for the protection of the rights of subjects of personal data for the period of verification, in case of unreliable personal data or unlawful actions.


7.1 The Website Administration, which has not fulfilled its obligations, is responsible for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except for the cases stipulated by paragraphs. 5.2. of this Privacy Policy.

7.2 In case of loss or disclosure of Confidential information, the Administration of the site is not responsible if this confidential information:

7.2.1. has become in the public domain before its loss or disclosure.

7.2.2. was received from a third party prior to its receipt by the Site Administration.

7.2.3. has been disclosed with the User's consent.


8.1 Before going to court with a claim for disputes arising from the relationship between the user of the site and the Administration of the site, it is mandatory to submit a claim (written proposal for voluntary settlement of disputes).

8.2 The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of consideration of the claim.

8.3 If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the applicable laws of the Russian Federation.

8.4 The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Administration of the site.


9.1 The Administration of the site has the right to make changes to this Privacy Policy without the consent of the User.

9.2 The new Privacy Policy shall take effect upon its posting on the Website, unless otherwise stipulated by the new Privacy Policy.

9.3 The current Privacy Policy is available at

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